• Unplanned Outage

    Released 18 May 2021, 1:12AM
    Location Impacted LHS Contact Centre
    Services Affected LHS Contact Centre

    Please be advised that our Member Service Centre is currently unavailable due to a network outage.

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    Please be advised that our Member Service Centre is currently unavailable due to a network outage. We are endeavouring to have this resolved ASAP, and appreciate your patience at this time. If you have an urgent query, please email us at info@lhs.com.au.

  • COVID-19 Update

    Released 5 Oct 2020, 12:21AM
    Location Impacted Australia wide
    Services Affected Branches

    Our Bairnsdale, Traralgon and Moe branches have reopened with important health and safety measures applied. Our Morwell branch remains closed to safeguard our members and staff from the spread of Coronavirus (COVID-19) in our community.

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    With COVID-19 restrictions in regional Victoria again easing, we welcome back members to our Bairnsdale, Traralgon and Moe branches. However, due to additional health and safety requirements, our Morwell branch will remain closed until further notice. 

    Members are welcome to visit us in branch, to contact our team of member service consultants on 1300 362 144 or email us at info@lhs.com.au. You can also download our mobile app to help claim on the go, track your claims, check your benefits and limits, see your payment details, update your contact info and find a provider. 

  • COVID-19

    Released 5 Jul 2020, 11:11AM
    Location Impacted Australia Wide
    Services Affected Branches

    We’ve taken proactive steps to safeguard our members and staff from the spread of Coronavirus (COVID-19) in our community and now welcome back members to our Bairnsdale, Traralgon and Moe branches. However, due to additional health and safety requirements, our Morwell branch will remain closed until further notice. Members are welcome to visit us in branch, to contact our team of member service consultants on 1300 362 144 or email us at info@lhs.com.au. You can also download our mobile app to help claim on the go, track your claims, check your benefits and limits, see your payment details, update your contact info and find a provider.

  • New website

    Released 22 Jul 2019, 12:25AM

    Welcome, and thanks for visiting the new Latrobe Health Services website!

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    We’ve designed this website with you in mind – intuitive design, fresh look and feel, product comparison tools and quoting, and easy navigation so you can find the information you came here for.

    Intuitive design
    Our new website is fully optimised for mobile devices, so you can find information you are looking for whether you’re at your desk or on the move.

    Fresh look and feel
    We’ve kept the existing Latrobe branding, but just stretched the brand slightly and most noticeably across colour, layout and imagery – these things contribute to delivering on our member promise to make information as simple and straightforward to understand and access.

    Product comparison
    You can now compare each of our hospital covers and extras options – it’s now so much easier for you to see the different covers available to you.

    Get quote
    Try the quick and easy quoting tool to select the cover that best suits you.

    Content and navigation
    We’ve implemented a streamlined content structure so its easy to compare Latrobe hospital covers and extras covers, you can easily find information about the benefits of each of our covers, get a private health insurance quote, and our members can login to access information about their membership with us.


    We love your feedback! If you’ve got any comments, ideas or thoughts about the new website you can email us on info@lhs.com.au or call 1300 362 144.