In an emergency, you want to know you’re covered.

Many of our health insurance products include unlimited emergency ambulance cover. You can find these covers on our cover selector. If you're an existing member, please be sure to check your cover via the Latrobe Health Services App or via our Online Member Services. If your cover doesn't include emergency ambulance, you will need to maintain a membership with Ambulance Victoria to be covered. 

What you need to know about our ambulance cover

Our cover provides for unlimited emergency transports. Upon taking out cover with us, a waiting period of one day applies.

Where cover is provided by an applicable state or territory ambulance scheme (including informal reciprocal arrangements) or a third-party scheme, you’ll be covered by this scheme rather than your policy’s emergency ambulance cover.

Non-emergency ambulance cover is not covered under our hospital, extras or combined insurance policies. A state-based subscription would be required to cover any non-emergency ambulance transport. A rebate on state subscriptions is available on some extras policies.

As always, we’re here to help

If you need more information about ambulance cover, please call us on 1300 362 144 or email Alternatively, drop in to one of our branches.