Navigating the hospital experience can be stressful and complicated, particularly when your first concern will be your health. We’re committed to empowering you to make informed decisions regarding your healthcare and helping you navigate what can be a tricky and emotionally (and financially) taxing period.

Below you will find a helpful step-by-step hospital guide and fact sheets, that will help you understand your Latrobe Health cover and reduce your out-of-pocket costs. If you need assistance or have any questions as you prepare for your hospital stay, do not hesitate to contact us.

How will I know if my hospital is a Latrobe Health participating hospital?

Your hospital cover is valid across all public hospitals in Australia. For private hospitals or day surgery centres, it's important to check they are a participating hospital. This will help you avoid unforeseen accommodation costs. We have partnerships with a vast number of participating hospitals throughout the country.

View the current list of participating hospitals and day surgery centres or contact us when you find out that you will be going into hospital.

What hospital cover do I have?

You may have to pay an excess or co-payment. This can depend on a number of things, such as:

  • The level of cover you have chosen,
  • The anticipated length of stay,
  • The type of treatment you are having, and
  • Whether the hospital you will use is public or private.

To check your personal cover details, please contact us as soon as you find out you will be going into hospital.