• COVID-19 Update

    3 Aug 2020, 4:08AM
    Australia wide
    Branches

    As Victorians face further COVID-19 restrictions in effect from this week, Latrobe Health Services has made the decision to close its Bairnsdale, Traralgon, Morwell and Moe branches from tomorrow, Tuesday 4 August.

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    Details

    While our branches are closed, our members can continue to receive the service they need by calling our team of member service consultants on 1300 362 144 or emailing us at info@lhs.com.au.

    For members who might have ordinarily visited our branch to claim benefits, Latrobe offers several ways to claim on medical fees after a hospital admission or claim on extras including:

    • Download our mobile app and submit your claim in a jiffy. The app also allows you to track your claims, check your benefits and limits, see your payment details, update your contact info and find a provider.
    • Claim electronically via HICAPS or HealthPoint with your participating provider.
    • Download a claim form and email or post your claim along with your original account or receipt.

    Thanks to all our members for their patience and understanding while we adapt to the challenges of this year. Once it is safe to do so, Latrobe Health will welcome its members back into it branches under strict safety measures as guided by advice from Government.

  • COVID-19 Update

    5 Jul 2020, 9:00PM
    Australia Wide
    Branches

    Our Bairnsdale, Traralgon and Moe branches have reopened with important health and safety measures applied. Our Morwell branch remains closed to safeguard our members and staff from the spread of Coronavirus (COVID-19) in our community.

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    We’ve taken proactive steps to safeguard our members and staff from the spread of Coronavirus (COVID-19) in our community and now welcome back members to our Bairnsdale, Traralgon and Moe branches. However, due to additional health and safety requirements, our Morwell branch will remain closed until further notice. 

    Members are welcome to visit us in branch, to contact our team of member service consultants on 1300 362 144 or email us at info@lhs.com.au. You can also download our mobile app to help claim on the go, track your claims, check your benefits and limits, see your payment details, update your contact info and find a provider. 

  • COVID-19

    5 Jul 2020, 11:11AM
    Australia Wide
    Branches

    We’ve taken proactive steps to safeguard our members and staff from the spread of Coronavirus (COVID-19) in our community and now welcome back members to our Bairnsdale, Traralgon and Moe branches. However, due to additional health and safety requirements, our Morwell branch will remain closed until further notice. Members are welcome to visit us in branch, to contact our team of member service consultants on 1300 362 144 or email us at info@lhs.com.au. You can also download our mobile app to help claim on the go, track your claims, check your benefits and limits, see your payment details, update your contact info and find a provider.

  • Service Centre Outage

    23 Jan 2020, 4:00AM
    LHS
    Member Services Centre

    Please be advised that our Member Service Centre will be unavailable between 5:30pm and 6:30pm on the 23rd Jan 2020.

  • Planned Outage

    22 Jan 2020, 4:00AM
    Member Service Centre

    Please be advised that our Member Service Centre will be unavailable between 5:30pm and 6:30pm on the 23rd Jan 2020.

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    Details

    Please be advised that our Member Service Centre will be unavailable between 5:30pm and 6:30pm on the 23rd Jan 2020.