Latrobe Health Services Wins National Awards for Member Satisfaction and Value
Latrobe Health Services has been recognised as one of Australia’s leading health insurers, receiving multiple national awards for customer satisfaction and value.
In its 75th year, the regional not-for-profit has earned top honours from Canstar, Finder and WeMoney, reflecting its commitment to member-first service and quality cover.
Chief Operations Officer Kylie Debono said the recognition reflects decades of work refining products, supporting communities and delivering consistent service.
“We’re proud to be recognised by respected industry bodies,” Ms Debono said. “These awards highlight our team’s focus on putting members first and supporting healthier communities.”
Award Wins – 2025
- Canstar’s Most Satisfied Customer – Health Insurance
- Finder’s Easiest to Claim Health Insurance
- WeMoney’s Best for Extras
Finalist Recognition
- Finder’s Most Trusted Health Insurer
- Finder’s Most Loved Health Insurer
- WeMoney’s Best for Bronze Hospital Cover
- WeMoney’s Best for Silver Hospital Cover
About Latrobe Health Services
Latrobe Health Services is a leading not-for-profit health insurer, proudly based in regional Victoria. With more than 75 years of experience, Latrobe Health exists solely to benefit its members, reinvesting profits to enhance services and support community health across Australia. The organisation is dedicated to improving access to quality healthcare and promoting equity for people living in regional and rural areas nationwide.
The organisation stands out for its investment in health and wellness initiatives beyond insurance:
- Latrobe Health Services Foundation funds grassroots health programs and research to improve outcomes in regional and rural communities.
- Phoenix Australia partnership supports trauma-related mental health research and free services for the public.
- Shane Warne Legacy Health Checks, delivered in partnership with Latrobe Health Services, provide free health screenings at over 300 locations nationwide. Over 370,000 health checks have been delivered, helping Australians take early action on blood pressure, heart rate, diabetes risk and more.