3 Aug 2020, 4:08AM
Australia wide

As Victorians face further COVID-19 restrictions in effect from this week, Latrobe Health Services has made the decision to close its Bairnsdale, Traralgon, Morwell and Moe branches from tomorrow, Tuesday 4 August.


While our branches are closed, our members can continue to receive the service they need by calling our team of member service consultants on 1300 362 144 or emailing us at info@lhs.com.au.

For members who might have ordinarily visited our branch to claim benefits, Latrobe offers several ways to claim on medical fees after a hospital admission or claim on extras including:

  • Download our mobile app and submit your claim in a jiffy. The app also allows you to track your claims, check your benefits and limits, see your payment details, update your contact info and find a provider.
  • Claim electronically via HICAPS or HealthPoint with your participating provider.
  • Download a claim form and email or post your claim along with your original account or receipt.

Thanks to all our members for their patience and understanding while we adapt to the challenges of this year. Once it is safe to do so, Latrobe Health will welcome its members back into it branches under strict safety measures as guided by advice from Government.