15 Jul 2021, 1:59PM
Australia Wide

With COVID-19 restrictions in effect from midnight on Thursday 15 July, Bairnsdale, Traralgon, Morwell and Moe branches have been closed. We’re available in other ways to support you if you need us: call 1300 362 144 to speak to a member of our team.


While our branches are closed, our members can continue to receive the service they need by calling our team of member service consultants on 1300 362 144.

For members who might have ordinarily visited our branch to claim benefits, Latrobe offers several ways to claim on medical fees after a hospital admission or claim on extras including:  

  • Download our mobile app and submit your claim in a jiffy. The app also allows you to track your claims, check your benefits and limits, see your payment details, update your contact info and find a provider. 
  • Claim electronically via HICAPS or HealthPoint with your participating provider.
  • Download a claim form and email or post your claim along with your original account or receipt. 

Thanks to all our members for their patience and understanding while we continue to face the challenges that this pandemic throws at us. Once it is safe to do so, Latrobe Health will welcome its members back into it branches under strict safety measures as guided by advice from Government.