About us

Latrobe Health Services is a not-for-profit private health insurer established in 1951. With over 66,580 people covered and over $75 million in annual revenue, we are committed to providing maximum value for our members' health care needs, supported by consistently high levels of member service.

We deliver excellent, accessible service by providing a wide selection of health cover choices & plain English documents

• competitive prices & genuinely flexible payment options
• "paperless" joining option
• new member welcome kits
• a helpful Going To Hospital? information kit
• fast claim service, including direct credit of benefits into your banking account
• an extensive branch and agency network

People, helping people

We serve you in a friendly, courteous and professional manner.

Our Telephone Service Centre consultants genuinely want to help you make the best health cover decisions. They present health insurance options clearly, helping you to make the best value choice for your current health cover needs. Many people dislike completing forms, so our consultants can even complete your applications by phone.

Most importantly, Latrobe members receive the same quality personal advice on all after sales concerns.

Our Telephone Service Centre is complemented by personal service at our branch and agency network throughout Victoria.

Fax and email enquiry services are also available.

We help people discover that health insurance can be easy to understand.

Mission Statement

The objective of Latrobe Health Services is to provide member access to a range of quality health care services when needed, in the most appropriate setting and at a manageable price.

Vision Statement

Latrobe Health Services vision is to become the trusted point of reference for members when navigating their way through a health episode while continuing to build on our financial strength and market position.